In 2019, a beauty blogger tweeted at Jaclyn to let her know she found a contaminant in her lipstick. It wasn’t long until many others started coming forward with reports of finding a host of contaminants in their lipstick. “Everything from human hair, animal hair, glass beads, plastic shards, and white fuzzies were reported,” Cheat Sheet said.
Though Jaclyn maintained the notion that her lipsticks were safe to use, she ended up refunding every single person who purchased her lipsticks. After giving refunds, she disappeared from social media, and production for her lipsticks shut down.